FAST Wi-Fi PERFORMANCE: Get up to 3500 sq ft wireless coverage with AC3200 speed (Tri band up to 600 + 1300 + 1300 Mbps) RECOMMENDED FOR UP TO 50 DEVICES: Reliably stream videos, play games, surf the internet, and connect smart home devices WIRED ETHERNET PORTS: Plug in computers, game consoles, streaming players, and other nearby wired devices with 4 x 1 Gigabit Ethernet ports LOADED WITH ADVANCED TECHNOLOGY: Designed with a 1GHz dual core processor, 6 amplified antennas, Beamforming+, Dynamic QoS, Smart Connect, Amazon Alexa Voice Controls, and more USB CONNECTIONS: Share a storage drive and printer with any connected device, and create a personal cloud storage to access from anywhere, using the 2 x 3.0 USB ports CIRCLE APP PARENTAL CONTROLS: Pause device internet access, view site history usage, and filter websites for free. Set online time limits, schedule device internet access, and more. ADVANCED CYBER THREAT PROTECTION: NETGEAR Armor (powered by BitDefender) is network wide anti virus, anti malware, fraud/phishing/ransomware security on an unlimited # devices for a 30 day free trial. Note: Netgear technical support number 03448754000
Review for the R8000 — Nighthawk X6 AC3200 Tri Band WiFi Gigabit Router R8000.
I'm writing this for the non technical IT superhumans
I am on Virgin with a Superhub 3, previously had an Asus connected but the LAN ports gave me log in issues sometimes.
Now have this unit. Yes its good - so far
It has 3 wi-fi channels, 1 x 2.4GHz and 2 x 5GHz channels, the second 5GHz channel is on a high channel number (100 and above) not all older devices will be able to use this, its not a problem, the use of this higher channel is to give even better speeds, but you will loose distance of the wi-fi, thats just physics and how life is.
Now the important bit - If you plug it into a router (Virgin in my case) it "might" not detect any internet, even if you had it before you started. The first thing to remember is that your Virgin router needs to be in "Modem" mode for it to really work properly, I think it still works in its default router mode but you brought this new router to move away from the Virgin router. Sorry if you are not on Virgin, but this is how you put the thing into Modem mode. Connect a computer directly to the back of the Virgin router using a LAN cable (I use the bottom LAN socket on the back near the power plug, but I don't think it matters on the Superhub 3, it does on the older ones) no other LAN connections should be in used.
First make sure your computer will now connect to the internet, try loading a Youtube video, if it plays then that's good, if not reboot your computer and maybe the router until it does work.
Now type this into the address bar at the top of a web browser (not the search bar but right at the top) 192.168.0.1, this should load the virgin router admin page, on the bottom of the router is the log in details (Different from the wi-fi details) Hopefully it will load the settings page, on the left is "Modem Mode" click that then select "Enable Modem Mode" and apply changes and all the warnings. It should reboot, give it time and don't try to log in to it just yet. The router should eventually reboot and you will get a red light only on the virgin router, might take 5 minutes to get there. If it doesn't try power off and on again or repeat the whole process like I've had to a few times.
If you do get the red light that's good, now reboot the computer and try loading youtube again, it should work, but remember your now in modem mode and will have no wi-fi. (If ever you need to go back to the Virgin settings the log in will now be 192.168.100.1, or press and hold the reset button on the back for 15 seconds)
Now that you have a working system you need to grab the MAC address of the computer that you are using. Hold down the windows key and press R, the Run box should open, type in cmd, press OK, now you will get a pop up box, type ipconfig /all this will display details about your connections, it will probably list quite a bit LAN, wireless LAN Ethernet adaptors and stuff like that. You need to scroll up to the section with "Ethernet adaptor Ethernet" look for the line that says "Physical Address" and write that string of numbers down, there should be 6 blocks of 2 numbers each, put a colon : between each number when you write it down not a dash - there are no "o - ows" just 0 zeros. The number will look something like 1A:A3:22:BB:33:C0. after that close the pop up window.
Now you can disconnect the computer from the Virgin router. Turn off the virgin router. Power up your new Netgear router and connect the LAN port of the Netgear to the Virgin (same socket on the back as the one you just used) connect the Netgear to your PC. Reboot PC, turn on Netgear, wait a minute, turn on Virgin, wait until red light comes on.
Now type 192.168.1.1 into a web browser to enter the set up page of the Netgear. Go through the initial set up pages until you get to the point when it asks you about setup wizard, you can let it try if you want but it might need that MAC address to be able to work, so click No, configure router myself. I think most settings are default and work just fine
(Internet port (1GBPS)
Internet connection log in - No
Internal IP address - Get dynamically
Domain name server - get from ISP
NOW this is the one to change - Router MAC address- Use this MAC address. Type in that MAC address you wrote down earlier using colons between each 2 characters
Click apply at the top.
Hopefully after a short while you will get internet - try by loading youtube again. Now you can go through and set up the router wi-fi etc - good luck :)
If you have smart home plugs and light type devices that only want to connect on the 2.4GHz wi-fi (most only will) then do not enable Smart Connect in the wi-fi settings as this combines all the wi-fi into one name and you will have no idea which one your phone is on when you try to set up your smart home (smart home devices need the phone to be on 2.4G wifi when you are configuring these plug / light units (Alexa control and the DOT can use 5G but not the things they control)
Hope that helps if you are puzzled why no internet after buying an external router (which we should all be calling switches not routers)
Oh and an orange light on the LAN status means the device you plugged in has a slow port 100Mg not 1G
Bought the Nighthawk X6S AC4000 to improve the weak WiFi on my virgin media superhub 2ac.
It wasnt difficult to setup, never got the setup page on my PC, but all went ok via the setup app that appeared on my smartphone.
I have not yet tried the virgin router in modem only mode, I might try that some time, but the default setup method (basically switching off all wifi on the superhub, and attaching the nighthawk via lan cable) has worked well for me.
I am using a 10 meter cat7 cable so I can move the router and try different locations, and be sure the cable isnt a bottleneck.
The WiFi is massively improved over the virgin hub, signal strength, and speed are extremely good over about 60% of the house. This weakens towards the back of the house, but I still get a weakish 2g signal back there.
I will try some longer network cables to experiment further with positioning before I invest in the mesh extender thing, but Im confident I will end up with 100% coverage for house and garden at or near full strength/speed.
I love the app, it works well, and gives me full control of the setup with an easy user interface.
I updated the firmware before setting everything else up, this was quick and easy too.
I have read that numerous users have had problems with wifi devices dropping out since the latest firmware update in October 2019, this has not happened to me, its been 100% reliable. suggesting that some older settings might not be compatible with the latest firmware, and a fix might be to do a factory reset, update the firmware, and then set everything up again.
I havent rated tech support as I have not had need to use it so far.
I bought this router because I wasn't particularly pleased with my VirginMedia Hub3.0 and I found a lot of people saying in their reviews that this was a substation upgrade.
1. They didn't put a cat6 cable just a cat5e (shielded though) but I think 1m of cat6 cable wouldn't cost a fortune.
2. The android web app couldn't scan the QR code to configure it with my phone, but I am an old school geek and I plugged in my laptop, so not a big thing.
3. The power adapter is kinda bulky to be honest with you
4. The router is a little bit big but it looks nice, like a spaceship.
5. I liked the fact that it has a switch for the LEDs ( this was one of the reasons that I bought it) otherwise you end up with a Xmass tree in your living room.
I switched my VirginMedia Hub3.0 to modem in no time and configured the router with my laptop. Didn't particularly liked the smart wizard but it gets the job done. Because I have about 20-25 wireless devices I kept the old wireless name (SSID) and password so I don't have to spend half a day to reconfigure every of those. Most of them worked without any issues but one or two I had to reconfigure again(which was odd).
A couple of days later I've played a little bit with the DNS restrictions using both OpendDNS and Circle options. My goal was to see if I can find a way to block adds , which didn't work and I reverted everything back. Unfortunately, even though I am fairly sure I have reverted everything, some of my devices (like Alexa) couldn't access the internet. After an hour of trying to sort it out I ended up resetting my router to factory settings and re-configure it ( using the same SSID and password). Again some of the 2,4Hgz devices couldn't connect. I then disabled the Auto channel on the 2.4Ghz network and manually selected channel 13 which solved the connection issues.
After 2 weeks we had a power cut and basically this was the nail in the coffin, as after the power came back, I couldn't connect my phone until I removed and added the network again. Same issue with a couple of my devices, and I've tried to reset them,I've reset the router as well, changed the channel with no success. I have a lot of smart devices: Alexa, Google home,Nest,Seneye (aquarium computer), LinkTap (garden watering) etc and I want to be able to access them when I am away/holiday. If a power cut requires my intervention to make them work it's pointless.
At this moment I've decided that this is a piece of rubbish(in my opinion) and I reset my VirignMedia Hub3.0 router(because it was in modem mode) and after 3-4 minutes when it came back every wireless device in my house start working without any issue,restart or intervention.
Because it was still under the return period, I put it back in the box and initiated the return process.
Maybe I was expecting more from a £130 router or maybe it was my bad luck but overall I wouldn't recommend it.
Horrible pile of junk, going through steps with Netgear support but as it stands their troubleshooting steps are re-apply the firmware that I've already applied and factory reset it, which has made it even more un-functional.
I purchased it to replace the standard WiFi feature of the SkyQ router and setup was fairly easy, but it kept losing setting after a few hours. I setup the names and types of devices multiple times but it constantly lost the settings after a few hours.
Wifi range was meant to be good but is weaker than the existing SkyQ box. The TV struggles to play Netflix with a 40Mbit connection and full bar 5Ghz connection. The mobile app is virtually useless, all it lets you do is view the network status, you cannot edit settings on it as you get an error to "try again later" when you try and save any settings.
I've had lots of netgear products of the years that have all been rock solid, both on the software and hardware side. Something has happened as either the hardware is broken or the software is a ugly mess of malfunctioning code.
Reading the Netgear forums, there are lots of issues with the firmware and I don't see many happy people on there.
I have a while longer to return it to Amazon so I'll see if Netgear support manage to pull a miracle out of the bag but as it stands, don't touch this with a barge pole. For half the money you can get something that works from Asus or TP-Link.
We used this router with our BT modem as we wanted to improve WiFi signal strength and speeds across our house. These are the advertised properties of this router.
We found that while the speeds did improve, this was overshadowed by:
1. Inconsistent WiFi signal with frequent dropouts
2. Phones not connecting automatically when we returned home
3. Amazon Echo Dot just did not connect to the router
4. Loads of black-spots around the house
5. Very poor customer support from Netgear: they have an online chat support which kept disconnecting and we received zero help from them
Hence we went back to using the modem/router supplied by BT and while the connection speeds are slower, we have consistent WiFi signal, the phones connect without a problem and I can use the Echo Dot without any issues.
I have since spoken to Amazon and sent the router back. A very disappointing experience. I would not recommend buying this router.
This one has far too many antenna's :) 2 USB Ports, and an eSata port, but great for the future, this router works great with WW-DRT open source firmware, if any one is interested, the script for start up needed a quick mod, but all is well and working well with SKY Fiber. Speed tests show good performance, and connections are stable.
Using the Open source firmware means i get the reliable Router, which Sky has never provided me with, and a performance router which sky never provided either. I have the best of both with a router of my choice and reliable streaming service at home. I am able to stream 3 or 4 devices off the same internet service without Interruptions. Now im a happy Sky Customer
|Be the first to start a new discussion on this product!|